Collection Specialist
West Houston
The position reports to the Collection Supervisor. The Collection Specialist contacts delinquent electric and gas customers (residential and commercial) by telephone to collect overdue payments, negotiates payment with customers to prevent disconnection/termination of service, resolve discrepancies and billing disputes, while minimizing company losses. Often recommends accounts for disconnect or placement with third party collection firms after all collection efforts have been exhausted. Meets or exceed performance standards in order to accomplish the objectives of the collection department.
Job Skills and Requirements:
Bachelor’s degree or related experience
3 to 4 years retail collection experience
Knowledge of the Fair Debt Collections Practices Act and the Fair Credit Reporting Act
Skip tracing experience
Results oriented with strong negotiation skills
Self motivated
Display professionalism and strong customer service skills
Excellent written and verbal communication skills
Analytical and problem solving skills
Proficient in MS Word, Excel, Outlook, and Internet
Knowledge of the utility industry and bi-lingual a plus
Non-exempt; temp to perm position
$30,000
Our client is an industry leader in offering low cost energy services to customers across America. They are dedicated to providing strategic solutions to lower gas and electricity costs for businesses by offering flexible pricing options and annual savings.
Our client is a certified retail energy provider (REP) and has been operating since market deregulation. Our client is a certified retail natural gas provider and has been operating since 2001. With in-depth experience in the energy and natural gas industries, they understand how deregulated markets of electricity and natural gas operate.
To apply on-line please refer to our web-site. Paste this link into your browser to review the job directly:
http://public.bullhornstaffing.com/JobBoard/Standard/BHContent_JobDetail.cfm?jobPostingID=220
Or contact Danya at (713) 877-8546 or danya-resumes@myrecruiting.biz
McIntyre Youngblood Recruiting, LLC(dba MYRecruiting), an equal opportunity employer, specializing in the recruitment of ACCOUNTING ,FINANCE, LEGAL and INFORMATION TECHNOLOGY professionals for direct hire, contract to hire and contract opportunities. MYRecruiting is an equal opportunity employer with offices in New Orleans, LA., Houston and Dallas, TX http://www.myrecruiting.biz
All applicants must be authorized to work in the Unites States of America.
Tuesday, September 30, 2008
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