Manager of Operational Learning and Performance

Manager of Operational Learning and Performance



McIntyre Youngblood, the South's premier source for specialized financial recruitment is currently seeking a Manager of Operational Learning and Performancer for one of our preferred clients in the Baton Rouge area.





Job Duites:

Manages operational training and development programs for the Benefits Administration Division.



Ensures current and anticipated training needs (identified through needs analysis conversations with management staff, quality audits and error reports) are fulfilled through the most current training design and delivery methods and trends by researching current literature/software programs, attending conferences and seminars related to training methods, introducing new methodologies and materials when applicable and incorporating CBT into new and existing curriculums.



Manages and assigns appropriate learning and development professionals and resources to design, develop and implement operational learning and development programs and solutions for the Benefits Administration Division.



Creates a high performance learning and development team through hiring and retaining high quality employees, cross-training and continuing education of staff, coaching staff regarding performance and career development, and performing all activities related to the performance management process.



Evaluates the effectiveness, consistency and alignment of operational training programs in order to identify issues that impact quality or productivity, actively participate in resolution and develop monthly, quarterly and annual reports to management regarding training statistics and performance of learning and development staff.



Develop and manage relationships with other training areas within the organization, develop and negotiate contracts with third party business partners to support development of training content, make recommendations for vendor selection to the Director.



Qualifications:



Bachelor’s Degree in Business, Education, Communications, Instructional Systems Design, or related field (Masters preferred).



Must have demonstrated leadership skills through two years of supervisory or management experience. Five years experience in education and/or training in an environment demonstrating effectiveness as a performance consultant, relationship manager, collaborator and team player. Instructional Design experience is preferred. Experience can run concurrently.



Demonstrated success in an operational environment, preferably in the health care insurance industry.



Evidence of a solid working knowledge of adult learning theory and teaching techniques.



Working knowledge of learning management systems, instructional software and e-learning.

To apply for the Manager of Operational Learning and Performance, please send your resume to mary-helen-resumes@myrecruiting.biz and refer to job number 365

On-line: http://public.bullhornstaffing.com/JobBoard/Standard/BHContent_JobDetail.cfm?jobPostingID=365&privateLabelID=1330

McIntyre Youngblood Recruiting, LLC, www.myrecruiting.biz is an equal opportunity employer specializing in direct hire employment and temporary staffing of accounting, finance, legal, administrative and information technology (IT) professionals in Houston, Dallas and New Orleans. With 30 plus years of experience we are able to provide experienced candidates at all levels including management consulting. MYRecruiting is a certified Woman Owned Business Enterprise (WBE) and HUB qualified. McIntyre Youngblood Recruiting, LLC was named to Louisiana’s Top Business List for 2009 by www.DiversityBusiness.comas a top emerging business.

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